Latest news from the team at Icon.

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Software tools to help you manage your Community Care business.

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Services include consulting, data analysis/cleansing, training and business process review.

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Access online support and contact details.

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Support Team

Icon Global Support Help Desk prides itself on delivering a high level of Customer Support to our increasing customer base.

The support team will endeavour to work through all issues logged by system users in a friendly and timely manner.

Icon Global Support Help Desk offers Telephone, email and Web based access to our Support Help Desk.

Support

Icon Global support options. Platinum customers will need to register an OnTime account to be able to access the OnTime Customer Support section.


  • Platinum Customers CLICK HERE for OnTime Customer Support
  • Email the Icon Global support team at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  • Fill in the support form and log your support issues HERE
  • Phone the Icon Global support team on (03) 5229 3141